COVID-19 (CORONAVIRUS) PROTOCOL UPDATES:
At the moment, we are still currently open for business, BUT if things change due to any unforeseen circumstances, we will notify all clients immediately and call to cancel/reschedule clients with any upcoming appointments.
Please follow our current guidelines listed below:
*Revised COVID-19 Protocol Updates as of August 25th, 2021:
Public Health Order on masks in public indoor settings
- People with health conditions or with physical, cognitive or mental impairments who cannot wear one
- People who cannot remove a mask on their own
- Children under the age of 12
- People who need to remove their masks to communicate due to another person's hearing impairment
A face shield is not a substitute for a mask as it has an opening below the mouth.
*Revised COVID-19 Protocol Update as of July 1st, 2021 the government has announced that BC is in Step 3 of the Restart plan.
Our revised COVID-19 protocol includes lifting the occupancy limit and mandatory mask wearing requirements. Please see below for more details on what this means during your visits.
No occupancy limit: We no longer will be enforcing the limit of 2 clients per household or limiting the number of clients within a specific area of the clinic. As a courtesy to any stressed or unfriendly patients currently in the clinic, we may still request clients to wait outside until arrangements can be made.
Optional mask wearing: Mandatory masks will no longer be enforced. To be mindful of others, we may advise any ill employees or clients to wear a mask or to stay at home.
The B.C. government has recommended to keep wearing your mask in indoor public locations until you have been fully vaccinated, this includes 14 days after the 2nd COVID-19 vaccination dose. Please respect others' decisions in whether they have chosen to continue or discontinue wearing a mask even after being vaccinated.
We appreciate everyone’s understanding & cooperation to maintain a safe environment!
For more information about the coronavirus please see the following links:
Government of Canada
WHO: World Health Organization
BC CDC: BC Centre for Disease Control
WSAVA: World Small Animal Veterinary Association